After-sales

Day one.And year ten.

A court is a minimum 10-year asset. Here's what looking after one with us actually involves, from weekly brushing to the warranty that sits behind every panel.

Lifecycle

What maintenance looks like.

01

Daily / weekly

  • ·Brush the artificial grass to keep the pile upright
  • ·Visual check of net tension and post tightener
  • ·Wipe down glass for visibility under lights
02

Monthly

  • ·Inspect mesh frame fixings and 304 stainless hardware
  • ·Check LED fixtures and lamp head alignment
  • ·Top-up infill on the artificial grass if specified
03

Annual

  • ·Full structural review on all 12mm tempered glass panels
  • ·Powder-coat condition check on Q235 steel frame
  • ·Replace gaskets and consumables as needed

What we promise

Backed by the chain we own.

10-year glass warranty

12mm tempered glass meets ISO 9001, CE and SGCC. Securely packed and shipped fully insured, with polished edges and countersunk holes. The same spec on day one and on year ten.

Owned supply chain

Because we own the build chain end-to-end, with quality materials sourced directly at source, replacement parts and panels are kept to the same spec as your original install. No ad-hoc substitutions.

After-sales support

Support for both play and structural matters. When something needs attention, one of our team will be with you within 3 working days.

Modular by design

Every system is designed for quick assembly, disassembly and maintenance. Components swap out without dismantling the rest of the structure.

Talk to us

Need a service plan? We'll write one.

Send us a message about maintenance, warranty or after-sales support, and one of our team will be with you within 3 working days.

Message us · Maintenance

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